Last Updated: 10.17.2025
1. Introduction
Welcome to [Your Company Name] (“Company”, “we”, “us”, or “our”).
This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website, platform, and Software-as-a-Service (“Service”).
We are committed to protecting your privacy and complying with applicable data protection laws worldwide, including:
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General Data Protection Regulation (EU/UK GDPR)
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California Consumer Privacy Act (CCPA/CPRA)
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Canada’s PIPEDA
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Australia’s Privacy Act
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And other relevant international standards.
By using our Service, you agree to this Privacy Policy.
2. Information We Collect
We collect limited personal information necessary to provide and improve our Service.
A. Information You Provide Directly
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Account Information: Name, email address, password, and company details (if applicable).
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Communications: Messages, inquiries, or feedback you send us.
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Case Access Data: Case numbers or identifiers entered to retrieve a case report.
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Billing Details: Payment data if you purchase any paid features.
B. Information Collected Automatically
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Technical Data: IP address, browser type, device type, and operating system.
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Usage Data: Interactions with our site, timestamps, and navigation patterns.
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Cookies: For login sessions, analytics, and improving performance. You can manage or disable cookies in your browser settings.
C. Information from Third Parties
We may receive limited data from third-party integrations or services (e.g., analytics, payment gateways, or authentication providers).
3. Special Notice About Case Reports
A. Free Case Report Access
Our Service allows users to access a free case report by entering a case number.
When you access a report:
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We record that a request was made, along with minimal technical metadata (like timestamp and IP address) for security and abuse prevention.
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We do not store or associate case numbers with your personal profile, unless you choose to create an account.
B. Confidentiality of Case Data
We recognize that case numbers and associated reports may contain sensitive or confidential information.
To protect your privacy:
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We do not share, sell, or disclose any case numbers, case report contents, or access history with third parties.
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We use encryption and strict access controls to prevent unauthorized viewing.
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Case access logs are used only for security monitoring and troubleshooting, not for marketing or profiling.
C. Optional Account Linking
If you choose to save or link case reports to your user account, the information will be treated as personal data under this Privacy Policy and protected accordingly.
4. How We Use Your Information
We use your personal information to:
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Provide and maintain our Service (including case report retrieval).
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Authenticate users and prevent fraud or abuse.
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Communicate with you about updates, account details, or support requests.
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Improve the Service based on aggregated, anonymized usage data.
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Comply with legal and regulatory requirements.
We rely on legal bases such as contractual necessity, legitimate interest, consent, and legal obligation, as applicable.
5. How We Share Information
We do not sell, rent, or disclose personal data or case information to third parties.
We may share limited data only with:
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Service Providers (e.g., cloud hosting, analytics, or payment processors) under strict confidentiality and data protection terms.
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Legal Authorities if required by law, court order, or government request.
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Business Transfers if we undergo a merger or acquisition, in which case data protection safeguards remain in place.
6. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined here. Case report access logs are automatically purged after a limited retention period unless legally required to retain them longer (e.g., for security or auditing).
7. Security
We implement industry-standard technical and organizational measures, including encryption, secure servers, and limited employee access.
Despite these efforts, no system is completely secure, so we encourage users to safeguard their credentials.
8. International Data Transfers
Your data may be transferred to and processed in other countries where our servers or partners operate.
We use Standard Contractual Clauses (SCCs) and other lawful safeguards for cross-border transfers.
9. Your Rights
Depending on your jurisdiction, you may have the right to:
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Access, correct, or delete your personal information.
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Request portability of your data.
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Withdraw consent for processing (where applicable).
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Object to or restrict data processing.
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File a complaint with a supervisory authority.
To exercise your rights, contact us at [[email protected]].
10. Cookies and Tracking
We use cookies and similar technologies to:
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Keep you signed in.
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Measure and improve performance.
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Provide analytics insights.
You can manage cookies in your browser settings. Disabling cookies may limit certain features.
11. Children’s Privacy
Our Service is not intended for individuals under the age of 16.
We do not knowingly collect personal data from children. If you believe we have done so, contact us for deletion.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted here with a revised “Last Updated” date.
Significant changes will be communicated via the website or by email.
13. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Pre/Dicta
Email: [email protected]